Practical, adaptable workshops, courses and one-to-one support that help councils support newcomers, strengthen community participation, and build confidence navigating local systems — delivered in your residents’ own languages.
Not an off-the-shelf course bolted onto your service — a programme shaped around your community, your priorities and your commissioning objectives.
Programme design shaped around your local needs assessment, target groups, service pathways and commissioning objectives — not a fixed package.
Defined learning outcomes, a clear delivery schedule, participant-facing materials, and clear responsibilities on both sides, agreed up front.
Attendance, participant feedback, before-and-after learning measures and an agreed reporting format — so you can evidence the work internally.
Appropriate safeguarding, data protection, accessibility, clear referral boundaries and quality-assurance arrangements, central to how we deliver.
We get to grips with your priorities, your community and the gap you need to close.
We agree the programme, audience, languages, delivery format and the outcomes we’ll measure.
We run the agreed workshops and provide participant resources, in your community’s own languages.
We review delivery, feedback and outcomes against the measures we agreed, and report back.
This is how we work with you. Scope, timeline and the exact measures are agreed per programme.
A leading programme understands the difference between running a workshop and actually helping someone. Here’s the framework we evaluate against — agreed and tailored with you for each programme.
Registrations, attendance and completion by language — and whether we’re reaching the groups who are hardest to reach.
Before-and-after checks on knowledge, confidence and understanding of rights, the law and local systems.
Appropriate referrals, engagement with local services, and connections on to education, work or community life.
Participant feedback, accessibility, delivery quality and completion against the objectives we set together.
We’re clear about the difference between outputs (workshops delivered), immediate outcomes (knowledge gained) and longer-term outcomes (a service accessed, a job found). We report what we can evidence, over the period agreed — and never claim a long-term outcome we can’t show we contributed to.
An agreed session plan and learning objectives, shaped around your community and delivered in the right languages.
Facilitated workshops, the multilingual course, one-to-one support where scoped, and participant-facing materials in agreed formats.
Attendance, feedback and learning measures, summarised against the outcomes we agreed, in a format you can take to your organisation.
A tailored proposal and transparent quotation after an initial conversation — no obligation, and nothing that cuts across your procurement rules.
Safeguarding, data protection and accessibility aren’t a footer link for us — they’re built into delivery. UK GDPR is handled with your authority as data controller and Settle as processor, under a clear data-processing agreement. Our safeguarding, privacy and accessibility policies are available on request, and we’re happy to complete your standard supplier due-diligence.
Tell us who you support and where you are, and we’ll show you exactly how a programme would work — and what it would cost.
Or email hello@helpsettle.org